When will I receive my Print-at-Home E-tickets?
New this year! If you choose “Print At Home” E-tickets, you will not receive your E-tickets right away. You will receive an Order Confirmation upon purchase, then you will receive your E-tickets closer to your performance date.
What’s a Marquee Subscription?
Upgrade your Village experience with a Marquee Subscription, featuring a suite of premium perks like five (5) Theater Refills — the opportunity to see a show you love again for free, subject to performance availability — Priority Concierge Support from Village’s Patron Services team, an invitation to our private Season Launch event, and more.
See the Subscriber Perks section above for detailed information on the perks offered at each package level.
Do you offer payment plans?
We offer a 50/50 payment plan for 4-show and 5-show Subscriptions. 50% is due the day we receive your order, then the remaining 50% is charged to the same card approximately three (3) months later. This plan adds an additional $10 in order fees and is available through December 31, 2026.
What are single ticket prices for the 2026-2027 season?
Single ticket prices in the 2026-27 season will start at $42 for limited inventory in Zone C. Ticket prices are subject to change based on demand.
Become a 5-Show Subscriber today to unlock up to 20% off single ticket prices and enjoy the widest selection of seats, plus plenty of bonus perks!
What is your refund policy?
All ticket sales are final.
What if I have a conflict for my performance date?
With our No Hassle exchange perk, 4-Show and 5-Show Subscribers (Fixed or Flex) may exchange any of their tickets for free up to 24 hours prior to their currently ticketed performance. To exchange your ticket, call the box office, submit an online form, or visit us in person. Our box office hours and phone number are listed to the right.
You may exchange your ticket into any other performance day/time of the same show in Issaquah or Everett. Exchanges in the same performance type and prize zone are complimentary. Additional charges will apply for upgrade requests to performance type and/or seating section.
How do I book my Flexible Subscription tickets?
Booking your Flex tickets is easy and convenient in your online ticketing account! Please visit our Flex Redemption page to learn more about booking Flex tickets.
What happens if I miss a performance?
If your performance date is past, or you missed the deadline to exchange your ticket, you may use Subscriber Standby to see the show on another date. Free Standby tickets are booked starting 30 minutes prior to curtain. Simply come to the box office at that time and let us know you missed your performance. We will book you into the best available seat of your choosing at that time. Tickets are subject to availability. You are welcome to call the box office on the day you are planning to do Subscriber Standby to check availability for the performance.
