Theater Career Opportunities

Village Theatre is growing the marketing side of its Advancement Team! Bring your talents and skills to one of the Pacific Northwest’s largest and most respected performing arts organizations.

Position Overview

Play a key role in driving increased awareness, visibility, and enhanced patron experiences for Village Theatre’s Mainstage programming. Work closely with Village Theatre’s Associate Advancement Director, Marketing (ADM) plus our broader Advancement team across our Issaquah and Everett locations to understand the marketing & communication goals of our Mainstage productions, and to formulate and implement marketing plans and strategies designed to meet and exceed goals, particularly around audience development, and outreach consistent with Village Theatre’s brand.

Principal Duties & Responsibilities

• Collaborate with Advancement Team members in strategic planning process for the season.
• Work with Associate Advancement Director, Marketing (ADM), Advancement team, and appropriate Artistic Team members to research, develop, and implement marketing plans per goals for Mainstage productions and programs.
• Manage Marketing campaign content, planning, and execution, and monitor campaign results to goals and target audiences; continually optimize campaigns for performance through ongoing testing, data analysis, and reporting.
• Plan, coordinate, and schedule digital communications campaigns across email, eNews, social media, mobile apps, and website, including concept creation, content development, and coordination of graphics, photography, and video assets.
• In collaboration with Village Theatre’s graphic designer, create and oversee design & production of all print Mainstage marketing materials, e.g. posters, postcards, flyers, mailers, and more.
• Work with Encore Media Group and the Marketing Coordinator for Mainstage to manage the production of playbills for all Mainstage programs
• Manage the distribution of posters, postcards, and mailers for Mainstage programming.
• Partner with Media Buyer to develop targeted advertising programs, schedules, and content to support visibility and audience reach goals, including potential mix of online, print, and broadcast opportunities.
• Partner with Patron Services in supporting Group Sales, strategic alliances, and other patron-based communication needs.
• Collaborate and implement front of house marketing & marquee needs, including signage & collateral placement, opening night preparations, and special event staging & set-up.
• Oversee and implement Mainstage marketing calendar in coordination with all other Advancement planning calendars; follow, track, and execute according to plans, budget, and sales trends.
• Follow revenue goals and adjust marketing strategies and approaches as needed to meet budget and intended outcomes; provide monthly report on campaign performance.
• Adhere to and maintain brand standards.
• Some work on nights and weekends will be required due to performances and scheduled patron events.

Skills & Qualifications

• A degree in marketing, communications, or equivalent work experience preferred
• Minimum three years’ experience in non-profit marketing & communications, or equivalent experience preferred
• Experience conceptualizing, building, managing, implementing & optimizing successful marketing campaigns
• Strong analytical and quantitative skills, with ability to use data analysis to measure campaign performance & drive improvements
• Experience in program and team supervision & budget responsibility
• Service-oriented with great interpersonal skills
• Excellent communication, organizational skills, and attention to detail
• Outstanding writing & verbal skills; proven editing & proofreading abilities
• Strong project management skills
• Proven ability to multi-task, prioritize, and organize workload to meet various project deadlines
• Works both collaboratively & independently on multiple projects through to completion
• Curious, self-motivated, committed, and proven track record for taking ownership
• Resourceful and excellent problem-solver
• Familiarity with industry best practices
• Computer literate; proficient in Word, Excel, PowerPoint, and Outlook
• Experience with InDesign, Photoshop, WordPress, Mailchimp & CRM programs a plus

Physical Ability

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Salary & Benefits

• Salary: $50,000-$55,000 depending on qualifications
• Position is full-time exempt, with flexible schedule to accommodate evening or weekend performances and events as needed
• Medical, dental, vision, prescription, and EAP benefits
• Paid vacations, holidays, and sick leave
• Retirement Plan
• FSA, AFLAC
• Mileage Reimbursement
• 50% discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights
• Laptop and equipment provided by Village Theatre (for company use only)
• Training and professional development

To APPLY

• Contact: Jacquelyn Rardin, Associate Advancement Director, Marketing
• Email resumes & cover letter: jrardin@villagetheatre.org
• Please submit cover letter and resume by October 8, 2021

Village Theatre is growing the marketing side of its Advancement Team! Bring your talents and skills to one of the Pacific Northwest’s largest and most respected performing arts organizations.

Position Overview

Work as a part of the Village Theatre Advancement team across our Issaquah and Everett locations to support overall Mainstage marketing and communication goals, including planning and research, audience development, community engagement, outreach, advertising, digital communications, and collateral production for our Mainstage productions.

Principal Duties & Responsibilities

• Collaborate with Advancement Team members in strategic planning process for Mainstage programs.
• Work with Associate Advancement Director, Marketing (ADM) and Marketing Manager: Mainstage to research, develop, and implement marketing plan elements for Mainstage productions and programs.
• Support Marketing Manager: Mainstage in digital communications campaign development, including content coordination for email marketing, eNews, mobile apps, social media initiatives, and website content updates.
• Assist Marketing Manager: Mainstage with production cycles of all print marketing materials as needed, e.g. posters, postcards, flyers, mailers, playbills and more.
• Create select graphic, video, and social media content for Mainstage marketing needs.
• Work with printers and mail house to coordinate the distribution of posters, postcards, and mailers for Mainstage programs.
• Work with Encore Media Group and the Marketing Manager to manage the playbills for all Mainstage productions.
• Monitor & support advertising schedules and content needs.
• Assist with special event coordination for Mainstage programming, including set-up & tear down.
• Support front of house marketing & marquee needs, when needed.
• Track & update project status calendars for Mainstage marketing initiatives.

Skills & Qualifications

• A degree in marketing, communications, or equivalent work experience preferred
• 1-2 years’ experience in non-profit marketing & communications, or equivalent experience preferred
• Service-oriented with great interpersonal skills
• Excellent communication, organizational skills, and attention to detail
• Outstanding writing, editing & verbal skills
• Strong time management skills
• Ability to multi-task, prioritize, and organize workload to meet various project deadlines
• Works both collaboratively & independently on multiple projects through to completion
• Curious, self-motivated, committed, and takes ownership of assigned tasks
• Resourceful and excellent problem-solver
• Computer literate; proficient in Word, Excel, PowerPoint, and Outlook
• Familiarity with graphic and video software such as Adobe Suite (InDesign, Photoshop, Premiere, Spark) as well as e-communications software such as WordPress, Wordfly, and Mailchimp
• Experience with CRM programs is a plus

Physical Ability

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Compensation & Benefits

• Hourly: $18-$22 depending on experience
• 25-hours per week, flexible schedule to accommodate evening or weekend performances and events)
• Laptop and equipment provided by Village Theatre (for company use only)
• Complimentary tickets to opening nights
• Mileage reimbursement
• Training and professional development

To APPLY

• Contact: Jacquelyn Rardin, Associate Advancement Director, Marketing
• Email resumes & cover letter: jrardin@villagetheatre.org
• Subject Line: Advancement – Marketing Coordinator: Mainstage
• Please submit cover letter and resume by October 8, 2021

Village Theatre is growing the marketing side of its Advancement Team! Bring your talents and skills to one of the Pacific Northwest’s largest and most respected performing arts organizations.

Position Overview

Work as a part of the Village Theatre Advancement team across our Issaquah and Everett locations to support overall marketing and communication goals for our New Works and Youth Education programs, including planning and research, audience development, community engagement, outreach, advertising, digital communications, and collateral production.

Principal Duties & Responsibilities

• Collaborate with Advancement Team members in strategic planning process for New Works and Youth Education marketing.
• Work with Associate Advancement Director, Marketing (ADM) and Marketing Manager: New Works & Youth Education to research, develop, and implement marketing plan elements for New Works & Youth Education productions and programs.
• Support Marketing Manager: New Works & Youth Education in digital communications campaign development, including content coordination for email marketing, eNews, mobile apps, social media initiatives, and website content updates.
• Assist Marketing Manager: New Works & Youth Education with production cycles of all print marketing materials as needed, e.g. posters, postcards, flyers, mailers, playbills and more for New Works & Youth Education programs.
• Create select graphic, video, and social media content for New Works & Youth Education marketing needs
• Work with printers and mail house to coordinate the distribution of posters, postcards, and mailers for New Works & Youth Education programs.
• Work with Encore Media Group and the Marketing Manager for New Works & Youth Education to manage the playbills for all New Works and Youth Education production programs
• Monitor & support advertising schedules and content needs for New Works & Youth Education programs.
• Assist with special event coordination for New Works and Youth Education engagement events, including set-up & tear down.
• Track & update project status calendars for New Works & Youth Education marketing initiatives.
• Other tasks, as needed.

Skills & Qualifications

• A degree in marketing, communications, or equivalent work experience preferred
• 1-2 years’ experience in non-profit marketing & communications, or equivalent experience preferred
• Service-oriented with great interpersonal skills
• Excellent communication, organizational skills, and attention to detail
• Outstanding writing, editing & verbal skills
• Strong time management skills
• Ability to multi-task, prioritize, and organize workload to meet various project deadlines
• Works both collaboratively & independently on multiple projects through to completion
• Curious, self-motivated, committed, and takes ownership of assigned tasks
• Resourceful and excellent problem-solver
• Computer literate; proficient in Word, Excel, PowerPoint, and Outlook
• Familiarity with graphic and video software such as Adobe Suite (InDesign, Photoshop, Premiere) as well as e-communication software such as WordPress, Wordfly, and Mailchimp
• Experience with CRM programs is a plus

Physical Ability

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Compensation & Benefits

• Hourly: $18-$22 depending on experience
• 25-hours per week, flexible schedule to accommodate evening or weekend performances and events)
• Laptop and equipment provided by Village Theatre (for company use only)
• Complimentary tickets to opening nights
• Mileage reimbursement
• Training and professional development

To APPLY

• Contact: Jacquelyn Rardin, Associate Advancement Director, Marketing
• Email resumes & cover letter: jrardin@villagetheatre.org
• Subject Line: Advancement – Marketing Coordinator: New Works & Youth Education
• Please submit cover letter and resume by October 8, 2021

We are seeking a permanent Assistant Patron Services Manager for our Issaquah Box Office Team. If you have a passion for musical theatre and want to work in a fun, fast paced environment, this may be the job for you. This position is 35-40 hours per week and does require evenings and weekends.

Position Overview

The Assistant Patron Services Manager performs a variety of administrative, public relations, and clerical functions to assist in the day-to-day management and operation of the Issaquah Box Office and works closely with the Assistant Patron Services Manager in the Everett Box Office to ensure both box offices are following the same processes and procedures.

Principal Duties and Responsibilities

• Assists the Associate Patron Services Director in the hiring, training, scheduling, and supervising of Box Office staff in all aspects of ticket sales, including but not limited to subscription renewal processes, patron services, concierge services, sales and exchanges, and general Box Office procedures.
• Provides exceptional customer service and ensure all Box Office staff maintain the level of service our patrons have come to expect.
• Assists with patron relations and resolves complex patron inquiries and complaints by phone, e-mail, and letter.
• Authorizes and performs any necessary customer service activities outside normal policy when Associate Patron Services Director is not present to maintain customer satisfaction.
• Responsible for closing procedures including making sure all cash, checks, and credit card information balance and that all errors from the day have been located and addressed before closing reports are delivered to Director of Finance.
• Keeps up to date on operations of the computerized ticketing CRM system and updates staff accordingly.
• Checks and fulfills ticket outlet orders and assists with maintaining inventory as needed.
• Maintains familiarity with subscription and single ticket marketing initiatives, patron loyalty program, donor benefits, Village Theatre events, and website.
• Attends and participates in bi-weekly Box Office, Advancement, and Marketing meetings and other organizational meetings as needed.
• Attends all Main Stage productions (preferably during the Friends and Family preview or opening week).

Education and/or Equivalent Experience Preferred

• High School Education

Work Experience

• Preferred experience in working in a deadline-oriented, fast-paced team environment

Physical Ability

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, grasp, handle, feel or operate objects or controls. The employee is occasionally required to climb, balance, reach with hands and arms, walk; Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.

 Other Skills, Ability and/or Knowledge

• Strong public relations skills and organizational skills. Knowledge of theater and box office administration a plus but not required.
• Ability to express oneself clearly and concisely, orally and in writing.
• Strong general math skills, including the ability to handle cash-related transactions accurately and ethically.
• Ability to receive and respond to a wide range of public inquiries, disputes, complaints, and special problems involving errors in transaction charges, seat assignments, and other related situations.
• Excellent time-management and problem-solving skills are essential.
• Ability to work changing and irregular shifts, including nights, weekends, and holidays.
• Ability to work professionally and tactfully and support management decisions in a positive, professional manner.
• Ability to remain calm under pressure while maintaining a sense of humor.

 Salary and Benefits

• Salary is $18-$19 per hour depending on qualifications
• Position is hourly and full-time 35-40 hours a week, non-exempt
• Medical, dental, vision, prescription, and EAP benefits
• Paid vacations, holidays, and sick leave
• Retirement Plan • FSA, AFLAC
• 50% Discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights

To apply, please send a resume and cover letter to Jenny Nightingale Myers, Patron Services Director, at jnmyers@villagetheatre.org with “Assistant Patron Services Manager” in the subject line.