Theater Career Opportunities

Overview

The Individual Giving & Corporate Giving Associate will work with the Associate Development Director in Everett for individual and corporate giving and Director of Advancement in researching, managing, and securing annual individual giving, major gifts, and corporate support. They will build capacity and steward annual and corporate donors and assist in major gifts as needed including capital/endowment gifts for the organization. The Individual & Corporate Giving Associate will need to effectively communicate the organization’s mission and messaging for making donor asks and increasing donor giving. They will assist in developing strategies that will increase the donor base of the organization, with an emphasis on Snohomish County. They will build relationships with current individual annual fund donors and corporate sponsors to increase their annual giving. As a member of the organization’s advancement team, the Individual & Corporate Giving Associate is expected to participate in the development departments fundraising and donor events, as well as the visioning, planning, goal setting, and the overall resource development of the organizations fundraising efforts.

 Principal Duties and Responsibilities

• Engages actively in increasing the major donor, corporate sponsorships, and annual and support for Village Theatre:
• Engage as assigned in capital, endowment, and planned giving support for Village Theatre.
• Participates in prospecting and strategy development.
• Cultivates and solicits major gifts and corporate sponsorship prospects for their highest potential.
• Maintains strong positive relationships with a portfolio of donors and prospects to enhance support for and understanding of development initiatives.
• Effectively acknowledge and steward the same portfolio of donors and prospects.
• Support annual fund campaigns as needed.
• Attend donor parties and fundraising events (i.e. Annual Auction & Gala and Sing It Forward) and other fundraising events to support and enhance fundraising efforts.
• Participate in community engagement with a membership of your choosing such as Kiwanis, Rotary, or the like
• Engage and inform community leaders of Everett and Snohomish County in we can work together in meaningful collaborations

Education and/or Equivalent Experience Preferred

• A bachelor’s degree, or a degree in arts management/fundraising, or equivalent experience

Experience

• 2-3 years’ experience in non-profit administration, fundraising, marketing, or equivalent experience

Physical Ability

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Other Skills, Ability and/or Knowledge

• Computer experience with databases, spreadsheets, word processing, and Internet
• Competent with MS Office particularly Outlook, Word, and Excel
• Competent use of donor databases – Village Theatre primarily uses Theatre Manager, Donor Search, and Greater Giving.
• Demonstrated ability to establish and maintain effective professional relationships with individuals at all levels of an organization
• Excellent verbal and written communication skills
• Demonstrated strong writing, proofing, and editing skills
• Ability to work independently and be a self-starter
• Demonstrated ability to work under pressure and meet deadlines
• Ability to organize and prioritize a variety of job assignments
• Experience of building relationships across an organization to support the delivery
  of plans and objectives

Salary and Benefits

• Hourly Pay Range $25 to $28 depending on qualifications
• Position is part time-non exempt
• Paid vacations, holidays, and sick leave
• Mileage Reimbursement
• 50% Discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights

Please send cover letter and resume to giving@villagetheatre.org with “Individual & Corporate Giving Associate” in the subject line. Position will remain open until filled.

Overview

The Annual Fund Manager will work with the Associate Advancement Director, Development on the strategy and direction of Village Theatre’s annual fund campaigns to motivate and find growth in donors under $2,500 that are not managed by a solicitor. The position requires an experienced, highly creative, self-motivated leader who can effectively communicate and manage fundraising strategies with Advancement leadership and the development team of Village Theatre. A commitment to teamwork and the ability to work flexible hours, including weekends and evenings will be required.

Principal Duties and Responsibilities

• Work with development team to identify and maximize opportunities to increase income and donor participation through Village Theatre’s annual fund.
• Work in collaboration with the Associate Advancement Director, Development on:
  • The strategic direction for Village Theatre’s annual fund
  • Communicating the annual fund strategy across staff, board, and volunteers; engaging them all in the implementation and support of annual fund campaigns
  • Keeping abreast of changes within the fundraising sector, and our donors, to keep the program of activities up-to-date and engaging
  • Tracking and monitoring development activities and accomplishments and submit timely reports as required.
  • Manage the processes and timely implementation of Village Theatre specific campaigns and giving days to promote the Annual Fund Campaigns including mailings, email communications, and social media that promotes each campaign.
  • Collaborate with Patron Services and the Marketing side of Advancement to ensure a presence of Annual Fund Giving in the Subscription Renewal Campaign.
  • Work with Village Theatre’s development associates and marketing staff, and other development team members as assigned successfully complete, print and distribute printed and online fundraising marketing materials.
  • Work with the Development side of Advancement to provide related data reporting including data input, amendment, running reports, and creating data queries as necessary for annual fund campaigns
  • Ensure compliance with all relevant fundraising regulations for Village Theatre’s annual fund campaigns
  • Maintain the annual fund campaign web presence by requesting consistently providing updated materials for the web team to implement.
  • Monitor progress against goals and budgets to reforecast income and expenditure as required
  • Work with Village Theatre’s Associate Advancement Director, Development to analyze results appropriately including ROI and to provide conclusions and recommendations for budgets and strategic plans going forward
  • Maintain and steward a small portfolio of donors with growth potential.
  • Support the Stewardship Manager with donor appreciation and benefit activities to maintain or increase donor satisfaction and engagement.
  • Other fundraising duties as assigned

Education and/or Equivalent Experience Preferred

• Bachelor’s Degree or equivalent experience

Experience

• 3-5 years’ experience in non-profit fundraising or equivalent experience

Physical Ability

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Other Skills, Ability and/or Knowledge

• Proven experience of increasing income from marketing/sales/fundraising activity
• Experience with cultivating supporters, as well as working with and motivating volunteers
• Experience in building relationships across an organization to support the delivery of plans
  and objectives
• Excellent interpersonal skills and the ability to communicate well with a broad range of people
• Demonstrated ability to establish and maintain effective professional relationships with individuals at all levels of an organization
• Demonstrated ability to identify fundraising potential and follow through to completed contributions
• Demonstrated ability to work as part of a team and to support the needs of team members
• Administrative skills, including the ability to read and follow budgets, copy editing, systems maintenance, and process organization.
• Computer experience with a database, spreadsheets, word processing and Internet
• Competent with MS Office particularly Word, Excel, and PowerPoint
• Competent use of donor databases – Village Theatre currently uses Theatre Manager
• Excellent verbal and written communication skills
• Ability to work independently and be a self-starter
• Demonstrated ability to work under pressure and meet deadlines
• Ability to organize and prioritize a variety of job assignments
• Experience of setting and working to budgets and deadlines

Salary and Benefits

• Salary Range $50,000-$60,000 depending on qualifications
• Position is full time-time exempt
• Medical, Dental, Prescription & Vision Insurance
• Paid vacations, holidays, and sick leave
• Mileage Reimbursement
• 50% Discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights

Please send cover letter and resume to giving@villagetheatre.org with “Annual Fund Manager” in the subject line. Position will remain open until filled.

We are seeking a permanent Lead Patron Services Associate for our Everett Box Office Team. If you have a passion for musical theatre and want to work in a fun, fast paced environment this may be the job for you. This position is 30+ hours per week.

Position Overview
The Lead Patron Services Associate supports the management team and assists in the day-to-day supervision and operation of the Everett Box Office. The Lead is responsible for performing end of day procedures and reports, as well as acts as the primary point-person for performances taking place offsite.

Principal Duties and Responsibilities

• Handles large volume of in-bounds sales, exchanges, and inquires with the highest level of courtesy and professionalism.
• Sells subscriptions, single tickets, gift certificates, and memberships.
• Provides helpful information for performances, pricing options, parking, directions, local restaurants, and seating for patrons with disabilities.
• Assists with patron relations and resolving complex patron inquiries and complaints by phone.
• Assists with supervising and training Box Office Staff relating to single and subscription sales, sales renewals, patron and concierge services.
• Maintains familiarity with subscription and single ticket marketing initiatives, patron loyalty program, donor benefits, Village Theatre events, and website.
• Provides concierge services before performances and during intermissions to warmly greet and engage patrons and get them excited about our productions, as well as provide normal Box Office services.
• Guides patrons though their online interactions.
• Works with box office managers to implement a customer service training agenda.
• Assists in supervising day, evening, and weekend shifts.
• Checks and fulfills ticket outlet orders.
• Keep up a professional appearance in dress and attitude.
• Responsible for closing procedures including making sure all cash, checks, and credit card information balance and that all errors from the day have been located and addressed before closing reports are received by Director of Finance.
• Acts as liaison between Box Office and KIDSTAGE Departments and primary Box Office representative to KIDSTAGE performances.
• Assist Box Office Managers with subscription renewal process.
• Attends all stage productions, preferably during Friends & Family in Issaquah.

Education and/or Equivalent Experience Preferred

• High School Diploma

Work Experience

• Preferred experience in working in a deadline oriented, fast paced team environment

Physical Ability

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, grasp, handle, feel or operate objects or controls. The employee is occasionally required to climb, balance, reach with hands and arms, walk; Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Other Skills, Ability and/or Knowledge

• Strong public relations skills and organizational skills. Knowledge of theater and box office administration a plus but not required.
• Strong attention to detail.
• Ability to express oneself clearly and concisely, orally and in writing.
• Strong general math skills, including the ability to handle cash-related transactions accurately and ethically.
• Ability to receive and respond to a wide range of public inquiries, disputes, complaints, and special problems involving errors in transaction charges, seat assignments, and other related situations.
• Excellent time-management and problem-solving skills are essential.
• Ability to work changing and irregular shifts, including nights, weekends, and holidays.
• Ability to work professionally and tactfully and support management decisions in a positive, professional manner.
• Ability to remain calm under pressure while maintaining a sense of humor.

Salary and Benefits

• Salary: $19/hour, Non-Exempt
• Position is full-time, with flexible schedule to accommodate evening or weekend performances and events as needed
• Medical, dental, vision, prescription, and EAP benefits
• Paid vacations, holidays, and sick leave
• Retirement Plan
• FSA, AFLAC
• Mileage Reimbursement
• 50% discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights

To apply, please send a resume and cover letter to Jenny Nightingale Myers, Patron Services Director, at jnmyers@villagetheatre.org with “Lead Patron Services Associate” in the subject line.

We are seeking a permanent Lead Patron Services Associate for our Issaquah Box Office Team. If you have a passion for musical theatre and want to work in a fun, fast paced environment this may be the job for you. This position is 34-40 hours per week. The schedule for this role will primarily be Wednesday-Sunday, and will include evenings, weekends, and holidays, as is the theatre life.

Position Overview

The Lead Patron Services Associate supports the management team and assists in the day-to-day supervision and operation of the Everett Box Office. The Lead is responsible for performing end of day procedures and reports, as well as acts as the primary point-person for performances taking place offsite.

Principal Duties and Responsibilities

• Handles large volume of in-bounds sales, exchanges, and inquires with the highest level of courtesy and professionalism.
• Sells subscriptions, single tickets, gift certificates, and memberships.
• Provides helpful information for performances, pricing options, parking, directions, local restaurants, and seating for patrons with disabilities.
• Assists with patron relations and resolving complex patron inquiries and complaints by phone.
• Assists with supervising and training Box Office Staff relating to single and subscription sales, sales renewals, patron and concierge services.
• Maintains familiarity with subscription and single ticket marketing initiatives, patron loyalty program, donor benefits, Village Theatre events, and website.
• Provides concierge services before performances and during intermissions to warmly greet and engage patrons and get them excited about our productions, as well as provide normal Box Office services.
• Guides patrons though their online interactions.
• Works with box office managers to implement a customer service training agenda.
• Assists in supervising day, evening, and weekend shifts.
• Checks and fulfills ticket outlet orders.
• Keep up a professional appearance in dress and attitude.
• Responsible for closing procedures including making sure all cash, checks, and credit card information balance and that all errors from the day have been located and addressed before closing reports are received by Director of Finance.
• Acts as liaison between Box Office and KIDSTAGE Departments and primary Box Office representative to KIDSTAGE performances.
• Assist Box Office Managers with subscription renewal process.
• Attends all stage productions, preferably during Friends & Family in Issaquah.

Education and/or Equivalent Experience Preferred

• High School Diploma

 Work Experience

• Preferred experience in working in a deadline oriented, fast paced team environment

Physical Ability

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, grasp, handle, feel or operate objects or controls. The employee is occasionally required to climb, balance, reach with hands and arms, walk; Hand-eye coordination necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.

 Other Skills, Ability and/or Knowledge

• Strong public relations skills and organizational skills. Knowledge of theater and box office administration a plus but not required.
• Strong attention to detail.
• Ability to express oneself clearly and concisely, orally and in writing.
• Strong general math skills, including the ability to handle cash-related transactions accurately and ethically.
• Ability to receive and respond to a wide range of public inquiries, disputes, complaints, and special problems involving errors in transaction charges, seat assignments, and other related situations.
• Excellent time-management and problem-solving skills are essential.
• Ability to work changing and irregular shifts, including nights, weekends, and holidays.
• Ability to work professionally and tactfully and support management decisions in a positive, professional manner.
• Ability to remain calm under pressure while maintaining a sense of humor.

 Salary and Benefits

• Salary: $19/hour, Non-Exempt
• Position is full-time, with flexible schedule to accommodate evening or weekend performances and events as needed
• Medical, dental, vision, prescription, and EAP benefits
• Paid vacations, holidays, and sick leave
• Retirement Plan
• FSA, AFLAC
• Mileage Reimbursement
• 50% discount to Season and Single Tickets and KIDSTAGE Tuitions
• Complimentary tickets to opening nights

To apply, please send a resume and cover letter to Jenny Nightingale Myers, Patron Services Director, at jnmyers@villagetheatre.org with “Lead Patron Services Associate” in the subject line.

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