What is the minimum number of tickets our group must purchase?
To qualify for the group discount, you must have a minimum group of 10.
When can we purchase group tickets?
Groups have the advantage of purchasing their tickets at any time, and will be ticketed after our season ticket holders are seated (typically around July of each year.) Group tickets purchased after July are given the best seats possible and if applicable will be seated before tickets go on sale to the general public.
Can our group sit together?
Seating is subject to availability, but we will do our best to accommodate your group’s seating preferences. You may also view seating availability on our online ticketing system prior to make your group reservation by clicking here.
How do I pay for my group tickets?
We have a couple of options to give your group some flexibility:
- Pay a non-refundable 50% deposit the day the show goes on sale, and then pay the remaining amount 2 weeks before the show. This allows you to add or drop seats as needed up until 2 weeks before the performance as long as the final number of seats doesn’t drop below the amount paid on the 50% deposit
- Put the seats on hold now, then finalize seat numbers and pay the total balance 30 days before the show. You can add or drop seats as needed until 30 days before.
What forms of payment do you accept?
Groups can pay for their tickets by check, Visa, MasterCard, or American Express credit cards.
How will we receive our group tickets?
Once tickets are paid for, we can either mail your tickets to you, email them to you, have them available for you to pick up in person at our box office prior to your performance date, or hold them at will call the day of the performance.
Can we make changes to our order?
You are welcome to add or drop seats to your order as long as you meet the group minimum of 10. If your group has a conflict with the performance you have reserved tickets for, exchanges are available, but exchange fees will apply.
Are there additional fees?
There is a one-time $50 processing fee for groups of 10 or more. The processing fee will be waived if you are able to run payment in person at the Box Office.
What is your cancellation policy?
All orders are considered final sale and no refunds can be made available. If you have a conflict with your group attending the performance you have reservations for, contact the Group Sales Coordinator to discuss options available to you.
