At the Everett Performing Arts Center
2710 Wetmore Avenue Everett, WA 98201
Box Office: (425) 257-8600
Tuesday-Saturday 11:00am - 7:00pm

At the Everett Performing Arts Center
2710 Wetmore Avenue Everett, WA 98201
Box Office: (425) 257-8600 | Admin: (425) 392-1942




Career Opportunites


Head of House Manager

We are seeking a Head House Manager to join our Issaquah Front of House team! If you have a passion for musical theatre and want to work in a fun environment, this may be the job for you. Our position is available for immediate hiring!

Position Overview:
The Head House Manager position is part of the Audience Services Department and is responsible for insuring exceptional customer service and the safety of Village Theatre’s audiences. The Head House Manager will manage all logistics of front-of-house staffing, including scheduling and supervising House Managers, Lobby Attendants, and Volunteer Ushers, while also working some shifts each week as the House Manager. They are also responsible for the safety policies regarding the audiences, and should stay up to date on regulations and requirements regarding ADA and safety. This position is part-time (averaging 20hours a week), hourly, has a flexible schedule, and requires frequent work on nights and weekends.

Responsibilities:

(Principal Duties and Responsibilities (Essential Functions):

  • Personnel/Staffing
  • Schedules House Management, Lobby Attendant, and ushers for all Village Theatre Issaquah events, including Mainstage, KIDSTAGE, Village Originals and rentals.
  • Maintains Volunteer Usher contact information in database.
  • Communicates Usher procedures to Volunteers and ensures that all Ushers maintain high levels of quality and attentiveness.
  • Coordinates and executes Usher training sessions to ensure consistency and understanding.
  • Disseminates information about Village Theatre and its programs and policies to Front of House Staff and Volunteers.
  • Maintains frequent contact with Stage Management and Box Office Staff to coordinate timing and anticipate possible problems.
  • Ensures that all Front of House Staff thoroughly clean and maintain lobby and concessions areas, equipment and supplies are returned to correct locations, and inventory is tracked and restocked.
  • Patron Services
  • Represents and maintains Village Theatre’s image as the first point of contact for all our patrons. Assists with patron relations and resolves complex patron inquiries and complaints.
  • Provides a safe, secure, and enjoyable experience for customers, and handles issues that may disrupt that. Reports status of resolved issues and information on problems that need further attention.
  • Ensures that the lobby is presentable to patrons, including adjusting informational signage, checking that lobby display headshots are accurate, and maintaining acceptable appearance of the facilities.
  • Ensures safety of the public in emergency situations; coordinates emergency procedures with Stage Manager.
  • Maintains a safe, clean and attractive environment both inside and outside the theatre; facilitates Assistants and Lobby Attendants in maintaining same at both facilities.

House Manager Responsibilities:

  • Confirms that all public areas (lobby and restrooms) are clean and ready for the public.
  • Supervises concessions and merchandise sales including inventory management, cash handling, and deposits reports.
  • Supervises and coordinates all audience safety matters, including fire and medical, crowd control, and other emergencies with public safety agencies such as EMS, Fire and Police.
  • Receives training in CPR, First Aid and Active Shooter Response.
  • Checks out hearing devices, braille programs, and other accessible materials to patrons.
  • Monitors audience for cameras and other recording devices during performances.
  • Identifies cleaning and maintenance needs and handles as required; reports tasks that need further efforts to Facilities Manager
  • Completes Daily House Reports and Ticket Reports. Distributes as directed.
  • Places orders for concessions stand and researches best and most cost-effective options
  • Track concessions inventory.
  • Maintains a professional appearance in dress and attitude

Skills & Qualifications:

  • Experience and capability to train and manage staff.
  • Commitment to superior customer service with strong problem-solving skills
  • Strong customer service skills with a focus on professionalism and friendly interaction with audience members
  • Management history with a comfort in holding employees and volunteers to a high standard of professionalism
  • Solid interpersonal, motivational, and organizational skills with strong attention to detail
  • Comfort with problem-solving and handling possible emergency situations
  • Passion for and understanding of theatre a must
  • Computer literate; knowledge of Word, Excel, and Outlook
  • Experience with database systems preferred.

Education and/or Equivalent Experience Preferred:

  • Bachelor’s Degree preferred but not required.

Work Experience:

  • 2+ years strong customer service management experience required
  • House Management or Front-of-House experience preferred

To apply:
For best consideration, please send resume and cover letter to jmello@villagetheatre.org with the subject line “Head House Manager” by Wednesday, July 26, 2017. Please no in-person or over-the-phone applications will be accepted.


Master Carpenter

Village Theatre is accepting applications for Master Carpenter at the Everett Performing Arts Center

Qualified candidate will have:

  • Good leadership skills
  • 3+ years experience in professional theatre environment as Master Carpenter.
  • High production values.
  • Strong carpentry skills and basic automation skills.
  • Good communication skills and team based working strategies.
  • Ability to follow safety procedures in shop and on stage.

General Responsibilities:

  • Ensure that safety procedures are being followed in the shop and during work calls on stage. Lead crews in shop and during load-in and strike on stage.
  • Assign tasks and projects.
  • Answer questions.
  • Ensure projects are being completed correctly and efficiently.
  • Work closely with Stage Operations Supervisor and Assistant Technical Director in dealing with:
  • Load in schedule
  • Progress updates
  • Materials on hand.
  • Construction methods and materials.
  • Coordinate with other departments concerning load in and strike issues.
  • Set the standard for the shop as it applies to Quality, Craftsmanship, pace and professionalism.

This position is subject to the collective bargaining agreement between Village Theatre and IATSE Local #15. Village Theatre is an Equal Opportunity Employer, people of diverse backgrounds are encouraged to apply.

Send Cover Letter, Resumer and theatre related references to Stacey Garret – Stage Operations Supervisor at sgarrett@villagetheatre.org.




Telesales Team Member

HELP PROMOTE LOCAL WORLD-CLASS MUSICAL THEATRE! Village Theatre's annual tele-fundraising campaign is underway! Seeking talented telephone fundraising reps to make outbound phone calls to our audience members. Background in phone work, fundraising, sales, and/or theatre helpful but not required. Script and training provided. Retirees/college students encouraged to apply! Great for extra income in Issaquah.

Compensation consists of a $12/hour guaranteed base wage + weekly bonuses. Successful applicants average $15-20/hour. Closers can earn considerably more per hour, and will receive complimentary tickets. 20-29 hours/week, Monday-Friday 4-9pm or 5-9pm, and Sunday 4-8pm.

To apply, please do not send your resume to Village Theatre for these positions. Instead, leave a voicemail stating the reason for your interest, your qualifications, and a contact phone number. Please speak slowly when leaving your name and number. If I feel you may be a good fit, I will call you to discuss the position further. Call Chris (425) 392-1942 x146




Associate Production Manager

Overview: The Associate Production Manager provides comprehensive support for all Mainstage and Village Originals artistic and producing activities. Responsible for coordinating all administrative activities of the artistic and production departments of the Theatre, including working with the Executive Producer and Artistic and Associate Artistic Directors to provide administrative and logistical support necessary to ensure the smooth function of the department, with attention to communication, new musical submissions, and planning and oversight of Village Originals activities. Serves as primary production manager for Village Originals Festival of New Musicals and Village Originals Beta Series as well as other readings throughout the season. Serves as primary administrative support for Production Manager and production department, including facilitating communication, coordinating calendars, handling correspondence, and other duties. Serves as primary point of contact for, and provides assistance and problem resolution to authors, guest artists, stage management.

Principal Duties and Responsibilities:

  • Works with the Production Manager, Executive Producer and Artistic and Associate Artistic Directors to set priorities and identify and resolve problems that are administrative in nature
  • Manages Village Originals submissions, coordinates distribution to artistic staff and readers, collates responses
  • Coordinates artistic planning, including season planning, Village Originals planning, and other artistic program planning, coordinating with other departments on facility use, production issues, internal and public communications, calendaring, and staffing.
  • Composes and drafts documents for Artistic leadership, Executive Producer and Production Manager including correspondence, presentations, speeches, and reports; perform substantial editing and fact checking. Creates, maintains, modifies, and/or ensures accuracy of content in relevant artistic and production documents.
  • Plans and schedules Artistic Director calendars in consultation with relevant principals, and resolves calendaring conflicts.
  • Monitors Artistic Director’s email and voicemail. Responds to messages in consultation with Artistic Director
  • Serves as Artistic and Production department representative at theatre sanctioned events and meetings.
  • Assists Executive Producer, Production Manager and Director of Finance in negotiation and oversight of relevant artist agreements, especially regarding Village Originals (Beta Series and VOFNM)
  • Takes notes in Artistic and Production meetings, and distributes to leadership in a timely manner.
  • Manages comp and house seat requests, coordinating with Artistic Leadership and Production Manager.
  • Maintains an active knowledge and library of both classic and contemporary plays and musicals.
  • Actively seeks out opportunities to incorporate underrepresented persons, such as minority and disabled artists/writers/technicians into the Village Theatre family. Report on these findings to Artistic leadership and Production Manager.
  • In coordination with Production Manager, write, distribute, and collect contracts for New Works Festival (Authors, Directors, MDs, SMs) and Beta Series MDs
  • In coordination with Production Manager, create and maintain contact sheets for Mainstage, Beta Series, Festival, and Writers Residency and other events.
  • In coordination with Production Manager, create and maintain Production Calendars for Mainstage and Beta Series productions; book rehearsal and performance space in Outlook
  • Coordinate, write, distribute, and collect agreements for ASL Interpreters for the Mainstage season
  • Obtain and scan season scripts (Mainstage, Beta Series, Festival); distribute hard or digital copies to production teams as needed
  • Lead Production department tech notes / tech rehearsals as needed for Beta Series productions.
  • Responds to and records phone calls, handle correspondence, exercise utmost discretion and critical judgment in ensuring positive and productive communications as they relate to all Production activities.
  • Communicates with payroll department to ensure all stage manager contracts and payroll are executed properly.
  • Works with PM to locate, recruit, interview and hire all Stage Managers, Assistant Stage Managers and Production Assistants for all Mainstage shows and Village Originals.
  • Coordinates distribution of keys to stage managers and assistant stage managers.
  • Schedules ASL interpreters and coordinate contracts and payment.
  • Carries cell phone and be available for Village Theatre business within reasonable time allotments. Other duties as assigned.

Education and/or Equivalent Experience Preferred:
5 to 7 years’ professional theatre experience in production management or coordination Physical Ability:

  • Must be able to lift and carry up to 50 lbs.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Other Skills, Ability and/or Knowledge:

  • Calm / Professional demeanor, sense of humor encouraged
  • Working knowledge of professional theatre systems and personnel
  • Familiarity with existing and emerging technologies and practices relevant to theatre and the entertainment industry
  • Ability to organize and prioritize a variety of job assignments
  • Ability to work independently on multiple projects and be a self-starter
  • Demonstrated ability to work under pressure and meet deadlines
  • Very solid interpersonal, motivational and organizational skills with very strong attention to detail.
  • Excellent organizational skills for managing multiple tasks successfully.
  • Ability to collaborate and work well within a team environment
  • Computer literate; Fluency in Word, Excel, Outlook, Dropbox
  • Ability to work very long hours as workflow increases and deadlines approach.

Scope and Character of Supervisory Responsibilities:
May supervise production assistants or interns

To Apply:
Please send cover email and resume to:
Jay Markham, Production Manager at jmarkham@villagetheatre.org
No calls please.





Audience Services Representative - Issaquah

Reports to Box Office Manager and Assistant Box Office Manager

Job Summary:
As part of the Issaquah Village Theatre Box Office, the Audience Services Representative must have good communication skills with a positive, friendly, and outgoing personality. Must be prompt, reliable, and detail oriented. The position is hourly with an average of 20 hours a week. Flexibility in work times is a must, including days, nights and weekends.

Responsibilities:

  • Handle large volume of in-bounds sales, exchanges and inquires with the highest level of courtesy and professionalism.
  • Sell new and renewing subscriptions, single tickets, gift certificates, and memberships.
  • Provide helpful information for performances, pricing options, parking, directions, local restaurants and seating for patrons with disabilities.
  • Assist with patron relations and resolve complex patron inquiries and complaints by phone.
  • Maintain familiarity with subscription and single ticket marketing initiatives, patron loyalty program, donor benefits, Village Theatre events and website.
  • Provides concierge services before performances and during intermissions to warmly greet and engage patrons and get them excited about our productions, as well as provide normal Box Office services.
  • Cover Box Office duties at First Stage performances, both for KIDSTAGE and Village Original productions.
  • Attend all Main Stage productions preferably during the Friends and Family preview or opening week.
  • Guide patrons though their online interactions.
  • Keep up a professional appearance in dress and attitude, and have a general appreciation for and understanding of live theatre.

Skills & Qualifications:

  • Commitment to superior customer service with strong problem solving skills. Previous customer service experience preferred.
  • Must be self motivated, detail oriented and able to juggle several tasks while answering phone calls.
  • Ability to work independently and as part of a team in a small office
  • Ability to adjust priorities and assignments to meet patron and company needs
  • Comfortable and familiar with computers and most basic software, and capable of learning new ticketing and CRM systems quickly. Previous ticketing experience is helpful.
  • Ability to remain calm under pressure while maintaining a sense of humor
  • Pleasant and clear speaking voice both in person and over the phone, as well as clean and clear handwriting.

To Apply:
Please attach a resume and cover letter to an email addressed to boxoffice@villagetheatre.org with the subject line “Box Office Audience Services Representative position”. No phone calls or in person applications will be considered.





KIDSTAGE Music Directors, Everett

We are currently looking for Music Directors for our classes and camps.

KIDSTAGE camps encourage collaboration, teamwork and communication, respect for self and others, healthy and constructive behavior choices, as well as build self-esteem & confidence.

KIDSTAGE Music Directors work in a fun and professional environment helping students learn music, proper technique, and strengthening the vocal instrument. Strong piano skills are required.

Please send cover letter, resume, salary history, and references to:

Mauri Zingarelli
KIDSTAGE Interim Education Programs Manager
2710 Wetmore Avenue, Everett, WA 98201
or by email




Summer Arts Education Internship - Issaquah & Everett

Village Theatre KIDSTAGE seeks students 18 years of age and above for internships in our classrooms for summer 2017. KIDSTAGE Internship programs support the development of outstanding theatre professionals by providing a structured program of training, coursework, and extensive progressive in-class and hands-on learning experiences. Designed to prepare students for careers in theatre arts, internships translate the KIDSTAGE philosophy of “Skills for Theatre … Skills for Life” into classroom technique.

Internship programs are available in Issaquah and Everett Washington and include:

  • A customized learning plan
  • 20–40 hours per week spent in the classroom assisting an experienced theatre arts educator.
  • Strong and consistent mentorship by a theatre professional
  • A progressive learning experience that can potentially lead to paid positions
  • Teaching skills applicable to career opportunities
  • The promotion of positive values through art
  • Some internships include a stipend to reimburse expenses depending on schedule or program

To Apply:
Please complete the online application form





Village Theatre

Issaquah
303 Front Street North
Issaquah, WA 98027

Everett
2710 Wetmore Avenue
Everett, WA 98201

Admin Office:
(425) 392-1942

Fax: (425) 391-3242


LOCATIONS

Everett Performing Arts Center
2710 Wetmore Avenue
Everett, WA 98201
Box Office: (425) 257-8600

Francis J. Gaudette Theatre
303 Front Street North
Issaquah, WA 98027
Box Office: (425) 392-2202

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Seattle website development. Swell Media Design